Feedback

We at Pizza Napoli aim to bring all of our customers the very best value for money, services and food around Swansea. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

My only comment is that you should allow a different billing address so that I could use my card. My cards are american, but I couldn't enter that, so all of them were declined.

Mel, 22 Mar 2021

We are residents of Swansea currently studying Medical Genetics and Mechanical Engineering at Swansea University with whom we shall be partaking in an 11 day trek with to Everest Base Camp in September 2021 (COVID-19 regulations permitting, if not the trek shall be completed in September 2022) for the charity Marie Curie. For this challenge, we are not only having to physically prepare ourselves but we’re also required to raise £3,190 by the end of July! So far we’ve done online raffles, zoom quizzes and sold clothes but these have now come to a standstill- we’ve learnt one thing for sure... it’s tricky to fundraise during a pandemic! Although for the most of us life has come to a stop through this pandemic, we understand for you and your employees the work you do has become more important with you providing yummy food and drinks to keep some form of normality for our community in these horrible times. As you can imagine, the work of Marie Curie nurses has not stopped either. These nurses work on the frontline, day and night providing high quality palliative care to 33,920 people from the comfort of their own home. This means those suffering from terminal illnesses can still have a good quality of life despite their illness. A £20 donation allows a nurse to offer this care for one hour whilst £180 allows them to work for a full nine-hour shift. This month is particularly important to Marie Curie as it marks their great daffodil appeal which helps them care for families affected by terminal illness. We are writing to ask if you would be interested in supporting us in completing this challenge, helping to reach my fundraising target and provide substantial support for a worthy cause. Your assistance would make a huge difference and we would welcome the opportunity to discuss how you might be able to either donate, sponsor or offer any tangible support or promotion towards our challenge. Something that may suit you better is a day at work where employees wear something yellow to accessorise outfits and each make a small donation for the day! Of course, we would like to offer in return my promotion of your company on anything we post related to the challenge and we will make a post thanking you on our challenge Facebook page and Instagrams. If further validation of the challenge is required then we are happy to provide you with 2 authorisation letters. We look forward to hearing back from you! Yours sincerely, Lucy Hallett and Alf Wharf Below we’ve linked our justgiving pages which can provide you with more info :) https://www.justgiving.com/fundra ising/lucyeverestbasecamp https://www.justgiving.com/fundra ising/alfwharf

Lucy Hallett, 02 Mar 2021

Very nice

Bahman, 22 Jan 2021

The best!

Iulian Adrian, 15 Jan 2021

Didn’t get my 10% of my order as stated on the web site when I placed my order.

Lisa, 24 Dec 2020

Amazing pizza ordered for my twins birthday as lockdown stopped us going out! Will def be ordering again!

Catherine, 23 Dec 2020

I’m new to the area and decided to call Pizza Napoli for a delivery and was very impressed with the service received. The staff including delivery driver were incredibly friendly and very accommodating to requests. The food was delicious, good quality and very reasonably priced. Will definitely be ordering again. Thank you

Gwen, 16 Dec 2020

Great

Gabriel, 02 Dec 2020


Mathew, 06 Oct 2020

Service is brilliant very friendly great customer service

Sammie, 30 Sep 2020

Although I was reluctant to order with you today due to a less than good experience yesterday (my order did not turn up until nearly an hour and a half after ordering) I have to say my experience today was SUPERB! I called the store and ordered over the phone and it turned up just 28 minutes later, the food was top-notch, super-fresh and (thankfully) hot this time! Excellent effort guys, thank you! Speed of delivery was very impressive too especially as I live 4 miles from the store. This is my experience with the Swansea store.

David, 04 Jun 2020

foodHub

Great pizza, brilliant BBQ sauce. Great service and speedy delivery!

Tom, 30 May 2020

Very good service And food overall!! I have had this takeaway for over a year through justeat And never been disappointed! but I had a problem with a justeat order today where they were not receiving the orders instore, so I had to ring pizza Napoli directly and the person I spoke with was very friendly and helpful and corrected the mistake straightaway and got me my order! I found out it’s easier and more convenient to use the restaurant directly and that’s what I will do from now on!

Jack , 14 May 2020

Excellent service all round

Kayleigh, 27 Apr 2020

Could not fault it. Delish!

Poppy, 15 Apr 2020

Service was very quick. Delivery man was nice. :)

Chester, 11 Feb 2020

a local legend !

James, 11 Feb 2020

Easy to order....good customer experience

Barbara, 25 Jan 2020

Love all the food here !!

Shannon, 01 Jan 2020

None

Lisa, 28 Dec 2019

BEST PIZZA!

Mazzz, 23 Dec 2019

foodHub


ZHENGSHENG, 21 Oct 2019

Delicious food

Ubaid, 05 Oct 2019

Ordered a farmhouse pizza and got a ham and mushroom not happy

Leigh Blackbond, 11 Aug 2019

Always great food, service and delivery.

Scott, 02 Jul 2019

Always well-priced with good delivery.

Scott, 02 Jul 2019